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医患互动治理平台系统的组成先容
- 2023-09-18
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System design requirements:
为了能够更好的资助医院客服部分、临床科室实现信息化的随访事情，大宗门诊患者、住院患者的随会见题，同时提高临床科研治理信息，提高统计效率和准确度，医院需要建设一套完善的患者随访平台，将医院各科室相关随访事情举行统一治理并实现所需的各项营业功效。
In order to better assist hospital customer service departments and clinical departments in achieving information-based follow-up work, solve the follow-up problems of a large number of outpatient and inpatient patients, improve clinical research management information, improve statistical efficiency and accuracy, the hospital needs to build a comprehensive patient follow-up platform, unify the management of related follow-up work in various departments of the hospital, and achieve the required business functions.
主要应用规模包括：医院随访中心、客服部分、相关临床科室、党办部分等。
The main application scope includes: hospital follow-up centers, customer service departments, relevant clinical departments, party office departments, etc.
医患互动治理平台（HIM），是一套医院治理维系患者的信息化平台，让医院轻松实现：患者知足、政府知足、社会知足，一直提升医院治理，提升医技水平。同时让患者充分熟悉医院、相识医院、忠实于医院；亦能让医院实时、、客观的听到患者的声音。
The doctor-patient interaction management platform (HIM) is an information-based platform for hospital management and maintenance of patients, allowing hospitals to easily achieve patient satisfaction, government satisfaction, and social satisfaction, continuously improving hospital management and medical technology level. At the same time, let patients fully understand the hospital, understand the hospital, and be loyal to the hospital; It can also enable hospitals to hear patients' voices in a timely, comprehensive, and objective manner.
系统总体架构：
Overall system architecture:
医院安排一台Tomcat效劳器治理， 接纳MS SQLServer 数据库，作为整个系统的主效劳器。 开发语言接纳JDK开发平台，JAVA虚拟机，稳固，可跨平台，具有优异的可扩展性和性。
The hospital deploys a Tomcat server for management, using MS SQLServer database as the main server of the entire system. The development language adopts the JDK development platform, the latest JAVA virtual machine, which is secure, stable, cross platform, and has good scalability and security.
系统接纳BS架构，兼容64位、32位操作系统，客户端免装置，浏览器会见系统，利便快捷。使用职员客户端只需要通过IE浏览器（版本为 8.0以上），输入用户名/密码上岸使用系统。用户权限通过治理员授权获得。
The system adopts BS architecture and is compatible with 64-bit and 32-bit operating systems. The client is free of installation, and the browser accesses the system conveniently and quickly. The user client only needs to log in to the system through the IE browser (version 8.0 or above) and enter a username/password. User permissions are obtained through administrator authorization.
治理中心
Management Center
效劳器支持系统
Server Support System
Tomcat效劳器治理
Tomcat Server Management
占用系统资源小，优异的可扩展性和性。
Small footprint of system resources, good scalability and security.
JDK开发平台
JDK development platform
JAVA虚拟机，稳固，可跨平台，具有优异的可扩展性和性。
The latest JAVA virtual machine is secure, stable, cross platform, and has good scalability and security.
BS架构
BS architecture
兼容64位、32位操作系统，客户端免装置，浏览器会见系统，利便快捷
Compatible with 64-bit and 32-bit operating systems, client installation free, browser access to the system, convenient and fast
患者治理
Patient management
不可编辑患者治理
Non editable patient management
包括门诊患者、住院患者治理，可按条件盘问患者、病案首页信息、诊断信息等，对盘问的患者不可举行修改删除
Including outpatient and inpatient management, patients, medical record homepage information, diagnostic information, etc. can be queried according to conditions. Queried patients cannot be modified or deleted
可编辑患者治理
Editable Patient Management
包括门诊患者、住院患者治理，可按条件盘问患者、病案首页信息、诊断信息等，对盘问的患者可举行修改删除
Including outpatient and inpatient management, patients, medical record homepage information, diagnostic information, etc. can be queried according to conditions, and the queried patients can be modified or deleted
在院患者盘问
In-hospital patient inquiry
毗连HIS住院患者接口，实时盘问在院患者基本信息
Connect to the HIS inpatient interface to query basic information of hospitalized patients in real-time
医院治理
hospital management
科室治理
Department Management
可盘问、增添、删除、修改科室信息；编辑专科标记；编辑科室代码、科室形貌
Can query, add, delete, and modify department information; Edit specialized logo; Edit department code and department description
职员治理
Personnel management
可盘问、增添、删除、修改医生、护士、其他职员的基本信息；可批量导入职员信息
Can query, add, delete, and modify the basic information of doctors, nurses, and other personnel; Can batch import personnel information
数据接口
data interface
手动导入
Manual import
定制开发手动导入接口，将txt、Excel名堂患者信息批量导入
Customized development of manual import interface to batch import patient information in txt and Excel formats
自动导入
Automatic import
支持HIS系统、病案首页等将门诊、住院患者信息准时自动导入
Support HIS system, medical record homepage, etc. to automatically import outpatient and inpatient information on a regular basis
系统维护
system maintenance
质量随访模板设计
Design of quality follow-up template
增添、删除随访模板信息；自界说项目列数、项目行数、列问题行数、行问题列数；设置默认上次盘问出患者信息
Add or delete follow-up template information; Customize the number of project columns, project lines, column label question lines, and row title columns; Set default patient information found last time
病种随访模板设计
Design of disease follow-up template
增添、删除单病种随访模板信息；自界说项目列数、项目行数、列问题行数、行问题列数；设置默认上次盘问出患者信息
Add or delete single disease follow-up template information; Customize the number of project columns, project lines, column label question lines, and row title columns; Set default patient information found last time
随访纪录分类治理
Classification management of follow-up records
包括：表扬、建议、投诉、意见、咨询、其它等；可增添、修改、删除
Including: praise, suggestions, complaints, opinions, consultations, others, etc; Can be added, modified, or deleted
病人盘问权限设置
Patient query permission settings
设置随访职员盘问条件；盘问项包括：姓名、出院日期、诊断、病人类型等；
Set query criteria for follow-up personnel; The query items include: name, discharge date, diagnosis, patient type, etc;
病人盘问项维护
Patient query item maintenance
盘问、增添、删除、修改病人盘问项目
Query, add, delete, and modify patient query items
质量模板列表治理
Quality Template List Management
盘问、增添、删除、修改模板；模板说明；复制模板
Query, add, delete, and modify templates; Template description; Copy Template
病种模板列表治理
Disease Template List Management
盘问、增添、删除、修改模板；模板说明；复制模板
Query, add, delete, and modify templates; Template description; Copy Template
模板项目类型治理
Template Project Type Management
盘问、增添、修改随访模板；设置选项数目；设置选项类型：选择、下拉选择、多选、单选、数字、文本、时间、日期时间；选项内容输入
Query, add, and modify follow-up templates; Set the number of options; Set option types: selection, drop-down selection, multiple selection, single selection, number, text, time, date and time; Option content input
电话拨号设置治理
Phone dialing settings management
随访语音设置：设置拨号前缀、语音效劳器、通道号；自动语音随访设置：设置有用拨号时段；拨号参数设置：呼出次数、呼出距离、自动呼叫前缀、外地区号设置、是否允许远程
Follow up voice settings: Set dialing prefix, voice server, and channel number; Automatic voice follow-up settings: Set effective dialing time period; Dialing parameter settings: maximum number of outgoing calls, interval between outgoing calls, automatic call prefix, local area code settings, whether long-distance calls are allowed
自动语音随访治理
Automatic voice follow-up management
提供自动语音呼叫，自动播放随访录音，通过电话语音按键反响随访效果，如无按键反响则默认随访知足，若有按键反响可通过人工再次随访获取详细随访内容，可减轻随访职员事情量，但提高随访效率
Provide automatic voice calls, automatically play follow-up recordings, and provide feedback on follow-up results through telephone voice buttons. If there is no button feedback, it is assumed that the follow-up is satisfactory. If there is button feedback, detailed follow-up content can be obtained through manual follow-up, which can reduce the workload of follow-up personnel but improve follow-up efficiency
电话簿治理
Phone book management
盘问、增添、删除、修改电话簿内容；增添、修改电话簿分组
Search, add, delete, and modify phone book content; Adding or modifying phone book groups
常用短语维护
Common Phrase Maintenance
增添、删除、修改常用短语，现在已包括多个病种：糖尿病、肿瘤、心脑血管、肾病、高血压、手术
Add, delete, and modify common phrases, which currently include multiple diseases: diabetes, tumor, cardiovascular and cerebrovascular diseases, kidney disease, hypertension, and surgery
短信设置
SMS settings
定制开发短信平台接口，院方提供三网合一（移动、联通、电信）的短信平台，为医院分派专属短信账号设置SIM卡效劳号；设置短信猫毗连口
Customized development of SMS platform interface, the hospital provides a three in one SMS platform (mobile, China Unicom, and telecommunications), and assigns exclusive SMS accounts to hospitals to set up SIM card service numbers; Set up SMS cat connection port
康健宣教知识库治理
Health education knowledge base management
慢病科普治理
Chronic Disease Popularization Management
已包括糖尿病、肿瘤、心脑血管、肾病、高血压上百条科普
It has included more than 100 popular science articles on diabetes, tumor, cardio cerebrovascular disease, kidney disease and hypertension
知识库维护
Knowledge base maintenance
提供新增和维护功效，用户可自己维护包括：单病种、抢救知识库、疾病库、药品库等内容
Provide new and maintenance functions, and users can maintain their own content including: single disease, emergency knowledge base, disease library, drug library, etc
呼叫治理
Call Management
电话录音
Telephone recording
支持通话录音与通话纪录的恒久生涯存档，并可随时调取播放
Supports long-term storage and archiving of call recordings and call records, and can be accessed and played at any time
通话治理
call management
支持后台实时纪录通话内容并关联随访或知足度视察纪录
Support real-time recording of call content in the background and association with follow-up or satisfaction survey records
一键呼叫
One click call
提供按钮式的电话拨打功效，通过电话端点击按钮，即可提倡随访，知足度视察电话；主叫号码显示与语音盒对接座机号码一致
Provide a button style phone call function, click the button on the phone end to initiate follow-up and satisfaction survey calls; The display of the calling number is consistent with the landline number connected to the voice box
来电治理
Call Manager
当患者呼入时，系统实现来电弹屏，可关联患者的历次就诊纪录，可快速举行使命治理。
When a patient calls in, the system achieves a pop-up screen for incoming calls, which can be associated with the patient's previous medical records and quickly process tasks.
权限治理
Permission management
角色治理
Role Management
凭证营业岗位的差别，系统举行差别角色治理，为用户提供响应角色
According to different business positions, the system manages different roles and provides corresponding roles for users
�？橹卫�
Module Management
系统凭证营业功效的划分，实验�？橹卫�
The system implements module management based on the division of business functions
�？槭谌�
Module Authorization
为营业功效角色举行�？榛�，以实现角色治理响应的多个功效�？�
Divide business functional roles into modules to achieve multiple functional modules corresponding to role management
角色授权
Role Authorization
为差别用户分派响应的角色，使用户登录系统只能操作角色对应的功效�？�
Assign corresponding roles to different users, so that users can only operate the functional modules corresponding to the roles when logging into the system
小我私家首页治理
Personal homepage management
设置常用�？�
Set common modules
出院患者知足度随访
Satisfaction follow-up of discharged patients
设置随访营业�？榭旖菁滓诚允�
Set the shortcut key display on the homepage of the follow-up business module
随访统计盘问
Follow up Statistics Query
设置统计盘问�？榭旖菁滓诚允�
Set the shortcut key display on the homepage of the statistics query module
账号治理
account management
密码修改
Password modification
可随时修改小我私家登录密码，包管性
Personal login password can be modified at any time to ensure security
电话随访
Telephone follow-up
随访操作治理
Follow up operation management
一键呼叫
One click call
可一键完成：市话、远程、录音、挂断、阻止等操作
Can be completed with one click: local calls, long-distance calls, recording, hanging up, stopping, and other operations
来电信息
Incoming call information
外线呼入时显示对应的患者信息
Display corresponding patient information when external calls are made
患者过滤治理
Patient filtering management
可设置是否开启自动过滤选项，包括：殒命患者、频仍就诊、联系方法无效等。
You can set whether to enable automatic filtering options, including: dead patients, frequent visits, invalid contact information, etc.
随访患者列表
List of follow-up patients
按条件盘问待随访患者列表；一键显示：诊疗信息、历史随访纪录、未随访患者列表、随访乐成列表、随访未乐成列表、科室患者列表
Query the list of patients to be followed up according to conditions; One click display: diagnosis and treatment information, historical follow-up records, list of non follow-up patients, list of successful follow-up, list of unsuccessful follow-up, and list of department patients
拨号电话选择
Dial-up Phone Selection
可选择：家庭电话、单位电话 举行拨号
Optional: home phone, work phone for dialing
随访乐成设置
Follow up successfully set
标记随访效果，便于统计事情量，包括：乐成、占线、拒绝、放弃、错号、空号、无人接听
Mark follow-up results for easy workload statistics, including success, busy line, rejection, abandonment, wrong number, empty number, and no one answering
总体感受
Overall feeling
标记随访总体感受，便于统计总体知足度，包括：知足、较知足、很是知足、不知足
Mark the overall feeling of follow-up for the convenience of calculating overall satisfaction, including: satisfied, relatively satisfied, very satisfied, and dissatisfied
纪录分类
Record classification
标记随访类型，便于分类统计，包括：表扬、建议、投诉、意见、咨询、其它
Mark follow-up types for easy classification and statistics, including praise, suggestions, complaints, opinions, consultations, and others
评价科室
Evaluation department
标记患者所评价的科室
Mark the department evaluated by the patient
随访纪录
Follow up records
随访职员文字纪录患者反响信息
Follow-up personnel record patient feedback information in writing
效劳质量随访
Service quality follow-up
出院病人知足度随访
Satisfaction follow-up of discharged patients
包括：对医生的效劳态度、对医院的医疗质量、医务职员与您的相同、您知足的医生是谁、您对医院有什么意见建议 等30项
Including: 30 items, including service attitude towards doctors, medical quality of the hospital, communication between medical staff and you, who is your most satisfied doctor, and what opinions and suggestions do you have for the hospital
门诊病人知足度随访
Outpatient satisfaction follow-up
包括：就诊医生诊疗手艺、B超检查能见告相关资讯、放射检查能见告相关资讯、化验室检查见告相关资讯、药师解说用药要领及注重事项、期待时间适当、就诊医生效劳态度知足水平、药房职员效劳态度知足水平 等26项
Including: 26 items, including the diagnosis and treatment skills of the visiting doctor, the ability to inform relevant information through B-ultrasound examination, the ability to inform relevant information through radiation examination, the ability to inform relevant information through laboratory examination, the pharmacist's explanation of medication methods and precautions, appropriate waiting time, satisfaction with the service attitude of the visiting doctor, and satisfaction with the service attitude of the pharmacy staff
医疗质量随访
Medical quality follow-up
分为：商品效劳、职员效劳、情形效劳三项，包括：医生诊疗手艺、护士照顾护士手艺、医技检查质量知足水平、后勤包管知足水平、医生效劳态度、护士效劳态度、医技职员效劳态度、病房及卫浴装备清洁水平、病房及周围情形清静水平 等26项
It is divided into three categories: commodity services, personnel services, and environmental services, including 26 items: doctor's diagnosis and treatment skills, nurse's nursing skills, satisfaction with medical examination quality, satisfaction with logistics support, doctor's service attitude, nurse's service attitude, medical technician's service attitude, cleanliness of ward and bathroom equipment, and quietness of ward and surrounding environment
医技质量随访
Medical technology quality follow-up
包括：科主任医疗手艺和效劳态度、技师医疗手艺和效劳态度、窗口技师效劳态度、技师对您的关爱度 、您对该科职员的整体感受 、您对检查历程是否知足 、您对效果回报时间是否知足 、您对该科事情效率是否知足 、检查时医务职员是否让您用现金购置质料？ 等15项
Including: the medical technology and service attitude of the department director, the medical technology and service attitude of the technician, the service attitude of the window technician, the technician's care for you, your overall feeling of the department's personnel, whether you are satisfied with the examination process, whether you are satisfied with the result return time, whether you are satisfied with the department's work efficiency, and whether the medical staff allows you to purchase materials with cash during the examination? Wait for 15 items
照顾护士知足度随访
Nursing satisfaction follow-up
包括：当您入院到病房时、护士对您的接待、您对病区的修养情形、您对护士的答疑解惑、对护士长的效劳态度、对护士的效劳态度、对护士的穿刺手艺、当您出院时，护士是否自动说明出院后的注重事项 等11项
Including: 11 items: when you enter the ward, the nurse's reception for you, your cultivation environment for the ward, your Q&A with the nurse, your service attitude towards the head nurse, your service attitude towards the nurse, your puncture technique towards the nurse, and whether the nurse actively explains the precautions after discharge when you are discharged
单病种质控效劳随访
Single disease quality control service follow-up
包括：入住病房时护士是否以口头形式或书面形式自动向您先容住院情形和注重事项 、医生诊断后是否自动见告您的计划、预期效果及预计用度 、您对医院住院病房与床单的清洁、恬静水平的评价 、您对医院住院病房的生涯情形利便水平的评价 、您对医院住院病房提供的膳食知足水平的评价 、您经由本次后对病痛减轻与生涯质量改善水平的评价 等8项
Including: whether the nurse actively introduces the hospitalization environment and precautions to you in oral or written form when checking into the ward, whether the doctor proactively informs you of the treatment plan after diagnosis, expected results and estimated costs, your evaluation of the cleanliness and comfort of the hospital's inpatient ward and bed sheets, your evaluation of the convenience of the living environment in the hospital's inpatient ward, your evaluation of the satisfaction with the meals provided by the hospital's inpatient ward Your evaluation of pain relief and improvement in quality of life after this treatment, including 8 items
食堂效劳质量知足度
Satisfaction with canteen service quality
包括：您住院时代在医院食堂订餐吗 ？、您以为配餐员的小我私家卫生及着装 、您对病房配餐员的效劳感受怎样 、食堂对病房所预订饭菜的实时配送情形 、您以为食堂饭菜营养搭配怎样 、您以为食堂的饭菜怎样 等19项
Including: Did you book meals in the hospital cafeteria during your hospitalization What do you think of the personal hygiene and attire of the catering staff, how do you feel about the service provided by the ward catering staff, the timely delivery of meals booked in the ward by the cafeteria, how do you feel about the nutritional balance of the cafeteria meals, and what do you think about the prices of the cafeteria meals
三级随访
Level 3 follow-up
包括一级科室职员随访、二级随访中心随访、三级科主任抽查随访
Including first-level department staff follow-up, second-level follow-up center follow-up, and three-level department director spot check follow-up
随访妄想
Follow up Plan
制订随访妄想安排
Develop follow-up plan arrangements
单病种随访
Single disease follow-up
心内科随访
Cardiology follow-up
包括：冠脉介入患者随访、高血压随访、肾病综合征病人随访 随访项目约68项
Including approximately 68 follow-up items for patients undergoing coronary intervention therapy, hypertension, and nephrotic syndrome
耳鼻喉科随访
Otolaryngology follow-up
包括：鼻中隔偏曲、鼻内镜下评价、鼻炎鼻窦炎、呼吸道乳头状瘤 随访项目凌驾100项
Including over 100 follow-up items for nasal septum deviation, endoscopic evaluation, rhinitis, sinusitis, and respiratory papilloma
普外科随访
General surgical follow-up
包括：结肠多发息肉、胆囊息肉 随访项目约26项
Including: About 26 follow-up projects for multiple polyps of the colon and gallbladder
妇产医院随访
Obstetrics and Gynecology Hospital Follow up
包括：门诊客人回访、未就诊旅行客户回访、已就诊旅行客户回访、妇科出院客人回访、产科出院客人随访、产科出院客人回访二、产科出院客人回访三 等100多项
Including more than 100 follow-up visits for outpatient clients, clients who have not visited, clients who have visited, clients who have visited, clients who have been discharged from gynecology, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, clients who have been discharged from obstetrics, and clients who have been discharged from obstetrics
流产后关爱随访
Care and follow-up after miscarriage
包括：流产关爱效劳咨询挂号、流产关爱效劳随访、流产关爱效劳3个月随访、流产关爱效劳6个月随访、流产关爱效劳12个月随访 等70项
Including: 70 items including consultation and registration of abortion care services, first follow-up of abortion care services, 3-month follow-up of abortion care services, 6-month follow-up of abortion care services, and 12-month follow-up of abortion care services
4
four
问卷随访
Questionnaire follow-up
调盘问卷
Survey questionnaire
常用问卷表治理
Common questionnaire management
包括：医技问卷表、临床问卷表、照顾护士问卷表、食堂伙食问卷表、机关职能科室知足度视察表、住院患者调盘问卷表、门急诊科室知足度评价表、麻醉科/ICU科室知足度评价表、辅诊科室知足度评价表、食堂效劳质量知足度问卷（员工版和患者版）
Including: Medical Technology Questionnaire, Clinical Questionnaire, Nursing Questionnaire, Canteen Meal Questionnaire, Functional Department Satisfaction Questionnaire, Inpatient Survey Questionnaire, Outpatient and Emergency Department Satisfaction Evaluation Form, Anesthesiology/ICU Department Satisfaction Evaluation Form, Auxiliary Diagnosis Department Satisfaction Evaluation Form, Canteen Service Quality Satisfaction Questionnaire (Employee and Patient versions)
医德考评
Medical ethics evaluation
医德医风治理
Medical ethics and style management
医德医风一样平常治理信息化
Informationization of daily management of medical ethics and style
包括：投诉挂号治理、退换红包管理、锦旗表扬信治理、征求意见建议治理、奖励信息治理
Including: complaint registration management, red envelope return and exchange management, banner commendation letter management, soliciting opinions and suggestions management, reward information management
医德积分考评标准
Evaluation criteria for medical ethics points
考评内容维护
Maintenance of evaluation content
医德积分考评项目维护，建设标准医德积分考评项目库（医务职员和非医务职员），设定项目分值及医德积分盘算要领
Maintain medical ethics point evaluation projects, establish a standard medical ethics point evaluation project library (for medical and non medical personnel), set project scores and calculation methods for medical ethics points
医务职员医德积分卡
Medical Ethics Scorecard for Medical Personnel
医务职员医德积分月卡/年卡
Medical ethics points monthly/annual card for medical staff
医务职员医德积分考评，系统自动天生医德积分月卡和年卡，科主任举行加减评分提交，上级部分举行审核调解形成终小我私家医德积分卡，为医德医风评选或事情绩效提供数据
Medical ethics point evaluation for medical personnel. The system automatically generates monthly and annual medical ethics point cards. The department director submits the scores based on addition or subtraction, and the superior department reviews and adjusts them to form the final personal medical ethics point card, providing data for medical ethics and medical conduct evaluation or work performance
非医务职员医德积分卡
Medical Ethics Scorecard for Non Medical Personnel
非医务职员医德积分月卡/年卡
Monthly/Annual Medical Ethics Points Card for Non Medical Personnel
非医务职员医德积分考评，系统自动天生非医务职员积分月卡和年卡，科主任举行加减评分提交，上级部分举行审核调解形成终小我私家医德积分卡，为医德医风评选或事情绩效提供数据
The system automatically generates monthly and annual points cards for non medical personnel in the evaluation of medical ethics points. The department director submits the scores based on addition or subtraction, and the superior department reviews and adjusts them to form the final personal medical ethics point card, providing data for medical ethics and medical conduct evaluation or work performance
医德考评汇总统计
Summary and Statistics of Medical Ethics Evaluation
医德报表天生
Medical ethics report generation
包括医德积分考评汇总表、医德积分平均分统计、年终考评汇总统计等医德考评统计
Including medical ethics evaluation summary table, average medical ethics score statistics, year-end evaluation summary statistics, and other medical ethics evaluation statistics
短信平台
SMS platform
短信发送治理
SMS sending management
患者短信
Patient SMS
按盘问项、逻辑关系、要害词等盘问患者人群；编辑短信内容发送；常用短语中选择发送
Query the patient population by query items, logical relationships, keywords, etc; Edit and send SMS content; Select Send from Common Phrases
生日祝福
Birthday greetings
自动、手动发送当天生日的出院患者；设置准时发送时间；编辑生日短信内容
Automatically and manually send discharged patients on the same day's birthday; Set the scheduled sending time; Edit birthday message content
出院问候
Discharge greetings
自动、手动发送当天出院的患者；设置准时发送时间；设置出院几天问候；编辑出院问候内容
Automatically and manually send patients discharged on the same day; Set the scheduled sending time; Set a few days of greeting after discharge; Edit discharge greeting content
节日问候
Festival greetings
盘问、增添、删除、修改节日信息；编辑差别节日问候内容；设置短信吸收患者分类，差别节日精准发送差别患者人群
Query, add, delete, and modify holiday information; Edit different holiday greetings content; Set up patient classification for SMS reception, and accurately send different patient groups for different holidays
预约患者短信治理
Appointment Patient SMS Management
预约短信治理
Appointment SMS Management
设置需预约短信的病人盘问条件，设置预约短信发送时间和短信内容，并提供作废短信预约功效
Set the query criteria for patients who need to make appointments via SMS, set the sending time and content of appointment SMS, and provide the function of canceling SMS appointments
挂号患者短信治理
SMS management for registered patients
发送挂号信息
Sending registration information
可手动或准时发送患者的挂号信息
Can manually or regularly send patient registration information
短信盘问
SMS query
发送状态盘问
Send Status Query
可盘问发送短信状态，如乐成发送、发送失败等
Can query the status of sending SMS messages, such as successful sending, failed sending, etc
再次发送设置
Resend Settings
对发送失败的用户可点击再次发送
Users who have failed to send can click to send again
作废发送
Cancel sending
排队发送中可作废发送
Queued sending can be canceled
微信平台
WeChat platform
微信平台对接
WeChat platform docking
微信
WeChat